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CMS A content management system (CMS) is a software application or set of related programs that are used to create and manage digital content. CMSes are typically used for enterprise content management (ECM) and web content management (WCM) Learn More, Sitecore Sitecore is one of the leading enterprise-level content management systems built on ASP.NET, enabling web content editors and marketers to have full control over all aspects of their website from social integration and blog posts to advanced personalisation, e-commerce and more. Launched in 2001, Sitecore has used the .NET platform from the beginning of the language itself, and has been growing in popularity over the last few years. Currently on its 7th major version, it now runs on .NET 2.0/4.0, and the core has been rewritten from scratch to take advantage of the improvements made in ASP.NET 4.5. Learn More, Sitecore 9 Sitecore is a Web Content Management System (CMS) built on Microsoft ASP.net. This tag is for sitecore version 9. Learn More, Sitecore 9.0.2 (Sitecore 9 Update 2) It is an updated version of Sitecore. Sitecore released Sitecore 9.0.2 (Sitecore 9 Update 2) on 22nd June 2018. Learn More, Sitecore 10 Sitecore is a Web Content Management System (CMS) built on Microsoft ASP.net. This tag is for sitecore version 10.0 Learn More, SitecoreInstallFramework SitecoreInstallFramework (SIF) is a PowerShell module for handling the installation and configuration of Sitecore instances. This could be a local developer installation but also production setups. It will install and configure your web instances, windows services, databases, search engine configuration, certificates and much more. Learn More,

Sitecore 10 Installation Error: Failed to Start Service 'Sitecore Marketing Automation Engine' while another instance of sitecore 9.0.2 also running on my system

Description:Note: I have multiple solr installed on my local environment one is for previous version and now I have added solr for sitecore 10 on port 8984
So my solr path for the sitecore 10 is https://localhost:8984/solr/

I am keep getting the same error and I have tried following steps fix the issue with no luck
-we have tried removing all the certificates expect the certificate for solr
-we have tried uninstall and reinstall the iis
-Have enabled all the iis feature that are required
-Tired running the following script with no result


Get-Childitem cert:\LocalMachine\root -Recurse | Where-Object {$.Issuer -ne $.Subject}

also tried the solution mention in the following links as well with no luck at all.
https://sitecore.stackexchange.com/questions/27214/sitecore-9-3-installation-failing-failed-to-start-the-marketing-automation-en
https://sitecore.stackexchange.com/questions/27643/failed-to-start-the-marketing-automation-engine-service-installation-sitecore
https://sitecore.stackexchange.com/questions/20728/getting-error-failed-to-start-the-marketing-automation-engine-service-while
Note: I am updating the errors that are shown under logs file on this location:App_Data\jobs\continuous\AutomationEngine\App_Data\Logs
Error1: Error initializing XConnect client. System.AggregateException: One or more errors occurred. ---> Sitecore.XConnect.XdbCollectionUnavailableException: An error occurred while sending the request. ---> Sitecore.Xdb.Common.Web.ConnectionTimeoutException: A task was canceled. ---> System.Threading.Tasks.TaskCanceledException: A task was canceled. at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Common.Web.CommonWebApiClient`1.d__47.MoveNext() --- End of inner exception stack trace ---
Error2: Failed to start the Marketing Automation Engine service. System.InvalidOperationException: This configuration has not been initialized. Please call the initialize method before using it. at Sitecore.XConnect.Client.XConnectClientConfiguration.CheckInitialized() at Sitecore.XConnect.Client.XConnectClientConfiguration.get_CurrentModel() at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Sitecore.XConnect.Configuration.Extensions.<>c__DisplayClass33_0.b__1(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitTransient(TransientCallSite transientCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitIEnumerable(IEnumerableCallSite enumerableCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetService[T](IServiceProvider provider) at Sitecore.Xdb.MarketingAutomation.Engine.App.ServiceConfiguration.get_Engine() at Sitecore.Xdb.MarketingAutomation.Engine.App.EngineService.OnStart(String[] args)

Posted by: | Posted on: Nov 24, 2021

1 answers

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4

Finally the issue has been resolved for me and in my case what actually solves the problem was to remove all certificates named "DO_NOT_TRUST_SitecoreRootCert", "Sitecore Install Framework" from following two locations.

-Trusted Root Certification Authorities
-Intermediate Certification Authorities

Then tried running the script once again with different instance name and it worked successfully!

Replied by: | Replied on: Dec 20, 2021



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